Washing Machine Repair in Dubai
Need washing machine repair in Dubai? We fix front-load, top-load and washer-dryer machines at your home, including machines that won’t drain, spin, start or stop leaking. Samsung, LG, Bosch, Siemens, Whirlpool and more.
Fast, honest washing machine repairs at home
In a Dubai apartment, a broken washing machine quickly becomes a pile of laundry and a puddle on the floor. We come to you, test the machine properly and tell you exactly what has failed before any repair begins.
Most washing machine faults come down to a handful of parts: the drain pump, the door lock, the motor or its carbon brushes, the drive belt, the heating element, the drum bearings, or the electronic control board. Our technician checks each one in turn, so you are not paying for guesswork or parts you didn’t need.
We work on all the machine types found in Dubai homes, from compact front-loaders in Marina and JLT apartments to large top-loaders and stacked washer-dryers in villas.
Washing machine problems we fix
Each symptom points to a different part. Here is what usually causes it.
Not draining
Water stays in the drum at the end of the cycle, or the machine stops with a drain error.
Likely: blocked pump filter, failed drain pump, kinked or blocked drain hose.Not spinning
Clothes come out soaking wet, or the drum turns slowly but never reaches spin speed.
Likely: drainage fault, worn belt or carbon brushes, motor or control fault.Leaking water
Water on the floor under or in front of the machine.
Likely: torn door seal, loose hose, cracked detergent drawer, pump seal.Loud noise or banging
Rumbling, grinding or heavy banging, especially during spin.
Likely: worn drum bearings, failed shock absorbers, foreign object in the drum.Door won’t open
The door stays locked after the cycle, or the machine won’t start because the door won’t lock.
Likely: door interlock fault, broken handle or catch, water still in the drum.Won’t start or no power
No lights, no response to buttons, or the machine trips the electrics.
Likely: power supply, interlock, control board, or a heater shorting to earth.Not heating
Washes are cold and stains don’t come out on hot programmes.
Likely: heating element, temperature sensor (NTC) or control board.Error code on display
Codes such as drain, door, water supply or heater errors stop the programme.
Send us the code and model: it tells us which part to check first.Smell or mould
Damp, musty smell or black marks on the door seal.
Likely: residue in the seal, pump filter or detergent drawer; we can deep-clean these.Front-load, top-load and washer-dryers
The machine type changes where faults appear and how the repair is done.
| Machine type | Common in | Faults we see most |
|---|---|---|
| Front-load washer | Apartments, kitchens and utility cupboards | Pump filter blockages, door seal leaks, door lock faults, bearing noise |
| Top-load washer | Villas and laundry rooms | Lid switch faults, agitator or clutch wear, drive belt, drain problems |
| Washer-dryer | Smaller apartments without space for two machines | Drying heater, fan and condenser blockages, plus all washer faults |
| Integrated (built-in) | Fitted kitchens | Same as front-load; we take care removing and refitting the unit and its door panel |
What happens during the visit
We keep the process clear so you always know what is being done and why.
Water on the floor right now?
- 1
Safety first
The technician isolates power and water, and drains the machine if water is trapped inside.
- 2
Diagnosis
Error codes, pump, door lock, motor, heater and sensors are tested to find the actual fault.
- 3
Clear quote
You hear what has failed and the price to fix it before any part is replaced.
- 4
Repair
The faulty part is replaced or repaired, and hoses and seals are checked while the machine is open.
- 5
Test wash
We run a rinse and spin with you to confirm it fills, drains and spins properly.
Before you call: two quick checks
1. Check the pump filter (bottom front of most front-loaders). Put a towel and shallow tray down first, as water will come out. 2. Make sure the tap behind the machine is fully open and the drain hose isn’t squashed behind it. If neither helps, it’s time for a technician.
Washing machine brands we repair
Samsung, LG, Bosch, Siemens, Whirlpool, Electrolux, Ariston, Beko, Haier, Panasonic, Hitachi, Miele, Daewoo, Toshiba, Candy, Hisense and other major brands. See our full brands list.
Dubai Appliances Care is an independent repair service. We are not an authorised service centre of, or affiliated with, any manufacturer named on this site. Brand names only show which appliances we work on.
Washing machine repair across Dubai
Including Dubai Marina, JLT, JVC, Al Barsha, Business Bay, Deira, Mirdif and Silicon Oasis. All areas.
Washing machine repair FAQs
Why is my washing machine not draining?
The most common cause is a blocked drain pump filter, usually behind a small flap at the bottom front of front-loaders. Coins, hair clips and lint collect there. If the filter is clear and the machine still won’t drain, the drain pump or hose may have failed and needs a technician.
My washing machine door is locked and won’t open. What should I do?
Wait a few minutes after the cycle ends, because the lock releases on a timer. If there is still water inside, the machine won’t unlock until it drains. Don’t force the handle, as that breaks the door catch. If it stays locked, call us and we’ll release it safely.
Why does my washing machine bang or shake during the spin?
Usually an unbalanced load, or the machine isn’t level. If it still bangs with a balanced load, worn shock absorbers, suspension springs or drum bearings are likely. A loud rumbling or roaring noise during spin often means the bearings are failing.
Do you repair washer-dryers too?
Yes. We repair combined washer-dryers, including faults that only affect the drying part of the cycle, such as a failed heater, fan or condenser blockage.
Is it worth repairing my washing machine?
In most cases, yes. Pumps, door locks, belts, brushes and sensors cost far less than a new machine. Drum bearing replacement on an older budget model can approach replacement cost, and our technician will tell you honestly if that is the case.
What details should I send when booking?
The brand, whether it is front-load or top-load, the model number from the sticker inside the door or on the back, any error code on the display, and a short description or video of what happens.
Where can I find washing machine repair near me in Dubai?
You don’t need to take the machine anywhere: we come to you. Our technicians visit homes across Dubai, including Dubai Marina, JLT, JVC, Al Barsha, Deira, Mirdif and Silicon Oasis. Call or WhatsApp your location and we’ll confirm the earliest visit.
Other appliances we repair
Get your washing machine working again
Call or WhatsApp with the brand, model and the problem. We’ll confirm the earliest visit in your area.
054 751 2022